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Performance Measures

September 6, 2015
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What is the Future of Performance Reviews?

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Central-Desktop-PGI-blog-headerDavid Giannetto comments on the current and future state of performance review for Central Desktop

Top enterprises are ditching the formal, annual, rack-and-stack performance review processes that were once considered a marvel of human resources innovation. Now comes the hard part—what to do instead?

Big Social Mobile author David Giannetto addresses the topic in this article by  for Central Desktop. Read the article [HERE].

Full URL: http://cdblog.centraldesktop.com/2015/09/best-alternatives-to-traditional-performance-reviews/

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September 18, 2014
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Customer Metrics: Don’t Fail to Ask These 3 Questions

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big dataCustomer Metrics: Don’t Fail to Ask These 3 Questions

New AMA Blog Post by David F. Giannetto

What are the key performance indicators (kpi) you miss using only traditional metrics? While you probably have massive amounts of traditional enterprise data, you won’t get the complete picture without looking at new customer metrics. Social media and mobile technology create massive amounts of new and valuable “big” data. The challenge for leaders: mining this data to get the most meaningful information.

READ MORE ON THE AMA GIANNETTO PAGE

August 20, 2014
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3 Views of Holistic Performance Measurement using Big Data

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blog_using_big_data3 Views of Holistic Performance Measurement using Big Data

New AMA Blog Post by David F. Giannetto

What are the key performance indicators (kpi) you miss using only traditional metrics? While you probably have massive amounts of traditional enterprise data, you won’t get the complete picture without looking at new customer metrics. Social media and mobile technology create massive amounts of new and valuable “big” data. The challenge for leaders: mining this data to get the most meaningful information.

READ MORE ON THE AMA GIANNETTO PAGE

May 23, 2013
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3 Views of Holistic Performance Measurement Using Big Data – Giannetto for the AMA

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shutterstock_113314972-620x2503 Views of Holistic Performance Measurement Using Big Data

David Giannetto for the AMA

ig data now allows you to go beyond traditional key performance indicators (kpi) that focus only on financial performance.  While financial measures will always be the ultimate measures of success, using them to manage on a daily basis focuses an organization on the past. This creates a lagging mindset.  How do you focus on now  to create financial success in the future? [CONTINUE READING]

Direct Link: http://playbook.amanet.org/3-views-of-holistic-performance-measurement-using-big-data/

April 24, 2013
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3 Key Customer Metrics – Giannetto for the AMA

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big-data-620x250

Customer Metrics: Don’t Fail to Ask These 3 Questions

David Giannetto for the AMA

What are the key performance indicators (kpi) you miss using only traditional metrics? While you probably have massive amounts of traditional enterprise data, you won’t get the complete picture without looking at new customer metrics. Social media and mobile technology create massive amounts of new and valuable “big” data. The challenge for leaders: mining this data to get the most meaningful information.

[CONTINUE READING]

Direct Link: http://playbook.amanet.org/customer-metrics-3-questions/