David Giannetto of Astea International will be the guest speaker on TSIA’s Optimizing the Omni-Channel Customer Experience webinar on 1/14 @ 1pm EST Join SVP of Astea International, David Giannetto,…
David Giannetto in new Software Advice whitepaper on improving the customer experience Big Social Mobile author David Giannetto sat down with Software Advice’s Craig Borowski to discuss the latest trends in “customer experience”…
David Giannetto interview on Business Reinvention – New Marketing Thinking for the Digital Age More than 10 years after social media and mobile phones went mainstream, marketers are still trying…
David Giannetto Explains the “Omni-Experience” Defined in Big Social Mobile David Giannetto introduced the term, and the concept, of Omni-Experience in his latest book: Big Social Mobile. He explains how an omni-channel…
David Giannetto writes an article for Janrain’s company blog on the future of Omni-Channel “Considering that Janrain is the company that created the first social login, for them to still…