David Giannetto of Astea International will be the guest speaker on TSIA’s Optimizing the Omni-Channel Customer Experience webinar on 1/14 @ 1pm EST Join SVP of Astea International, David Giannetto,…
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David Giannetto interview on Business Reinvention – New Marketing Thinking for the Digital Age More than 10 years after social media and mobile phones went mainstream, marketers are still trying…
David Giannetto Explains the “Omni-Experience” Defined in Big Social Mobile David Giannetto introduced the term, and the concept, of Omni-Experience in his latest book: Big Social Mobile. He explains how an omni-channel…
David Giannetto writes an article for Janrain’s company blog on the future of Omni-Channel “Considering that Janrain is the company that created the first social login, for them to still…